The property is immersed in nature with fabulous views. The pools and facilities were great with an option of a warm pool. The staff are exceptional and go above and beyond... so personal and accommodating! Shuttle service was great as the town central is a distance from the hotel.
Ismail
August 2024
Beautiful villa and hotel with extremely lovely staff. The breakfast and food options were great and nicely priced. We loved the afternoon tea and the free activities each day, especially the free yoga class in the morning. The free shuttle to town was so good too. The choice of pools were also great. We also tried the spa which was an amazing massage although more pricey but totally worth it. The view into the jungle was amazing and made us feel so serene and relaxed. Our villa was stunning and the cleaning service was so good and discreet. Definitely would come back to this hotel, very classy and good value for money.
Marine
July 2024
We congratulate you on staying at a hotel that provided you with such a wonderful experience. We too was moved by your account of this exceptional experience. Firstly, We found it impressive that the hotel staff provided warm hospitality. In particular, the female receptionist at the front desk warmly greeted us with a smile and served us welcome drinks, explained the facilities and points of interest, and escorted us to our room. This was a truly remarkable service. Upon entering the room, we were met with a spacious bedroom, a cozy living space and a private pool, creating a serene and peaceful atmosphere. The room was thoroughly cleaned, and the thoughtful touches like mosquito repellent and bath salts were impressive. The dining experience at the hotel restaurant was also excellent. The handmade dishes made from fresh local ingredients were satisfying. The staff's attitude to exceed our satisfaction was also impressive. During our stay, we were promptly and courteously responded to even with minor requests or questions. Furthermore, once the staff had addressed a request or question, it was shared with all staff, and everyone had a good understanding of it. The staff at the hotel, including the room service and engineers, were all professionals. Interestingly, we also dined at a nearby five-star hotel during our stay. Although the cuisine was delicious and visually appealing, the service was very disappointing, such as the manager only taking orders and leaving the food service and dish clearing to the busboy-level waiter and letting a big dish drop knives and forks onto the mat without picking them up. The price was about 10 times higher. Staying at this hotel gave us more than just a comfortable stay. We were touched by everything, including meeting the staff, the beautiful scenery, and the delicious food. We were so moved that we changed our plans and stayed again. We hope to stay at this hotel again in the future.
K&n
May 2023
The breakfast was amazing. Big portions and the staff went out of their way to accommodate dietary changes , and always with a smile. Dinner was equally great and much better quality than some pricier places. The staff were exemplary, especially front desk and Minah and her team in the restaurant. They always went out of their way. The location was gorgeous. The huge infinity pools were beautiful with a rainforest background. Highly recommend for a relaxing and luxurious retreat.
Sheetal
May 2024
Hi the villas with the private pool was very spacious, had 2 pool chairs and canopy bed on side for your private times , the view from pool was dense forest view , Very spacious room with 2 sofas for 5 to 6 people with small round dining table on the corner And cozy canopy bed in the center , Single stone huge tub was good for couple , Breakfast was good with limited spread but they provide what you want ,again with forest view and pool view, Special Thanks to front office staff Gung anom and listya for making our stay super comfy , felt so overwhelmed with their friendliness. Really means a ALLOTT.
Sachhin
May 2024
Service, food and accommodation facilities were outstanding. The pools were amazing. Spa facilities are excellent. Staff were so friendly and welcoming. Will be recommending this place to family and friends.
Kirsten
May 2023
Phenomenal experience. All staff are very experienced and highly trained with good English language and an understanding of good customer care and service. The facilities were exceptional. Very clean. Food was amazing. Every time you go back to your room it has been cleaned and tidied. No need to worry about your possessions as they are exactly how they were with no risk. I initially had to cancel another villa close by due to a bug infestation. This villa had everything controlled. Stay here, they are an established company with multiple branches, you will not regret it.
Ehsan
December 2024
kindness of the staff and their willingness to help. the 3-5pm tea time served pool side or in the room spacious room, great bed, hot shower and hot outside bath tub. the villa is designed that you have a wonderful view of the jungle but no one can see neither inside your villa nor your pool. we extended our stay once and would have extended a second time if we could have!
Benoit
October 2024
The staff is amazing. Communication was great, they use Whatsapp and that helps a lot. They are also proactive, always asked where to bring the stuff we ordered via Grab. Location is really nice, it has an amazing view of nature. We enjoyed the private pool. The large pool is also nice, it has a great view of the forest. I liked that they have an Apple TV, it was very easy to put our own things on TV.
Ștefan
October 2023
We’ve stayed at this property once before and everything about our stay from check in to check out was just about perfect. The property itself is nestled in the forests of Ubud and is completely cut off from the hustle and bustle of the city. All the staff took care of every little detail, they even made Bubur Injin (black rice pudding) that wasn’t on the menu. The SPA services were excellent. All the staff came to see us off on the day we were checking out. Would definitely go back there 😊
Avinash
April 2024
Reservations:
+1-833-728-2041